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Tel: 86-020-36701314 86-020-36785973

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Legal and Privacy

1. Preface

The following is Fanengesi Vanges's official website sales terms and conditions ("this clause"). The registration address of Fanengesi Vanges Commercial Sales Co., Ltd. is located in room 4001, No. 1266, Heng Long square, Nanjing West Road, Shanghai.

This clause applies to all products purchased in mainland China (i.e., excluding Hongkong Special Administrative Region, Macao Special Administrative Region and Taiwan area). Before the order, please read this clause carefully and confirm that you are fully understood and willing to comply with this clause. If you agree with the above rules, please check "I have read carefully, understand and agree with the above terms and conditions" check box, then proceed to confirm the order and complete the payment.
When you confirm your order, accept the terms and conditions, that means you confirm acceptance of this clause.

Please note that:
Not all products that appear in our product catalogue, this website, advertising, or fashion topic can be ordered through this website. Please inquire whether the product can be ordered through the website through this website.
We reserve the right to change this clause at any time. The latest version of this article is available on this website. The revised terms will come into force immediately after the publication of this website. If you order the product through this website, you should comply with the valid version of the terms that you have ordered through this website. If any clause in this clause is regarded as invalid, invalid or unenforceable for any reason, the clause shall be deemed to be separable and does not affect the validity and enforceability of any other clause.

This clause can be printed by all users of this website. As long as it is still posted on this website, this clause will apply to all transactions done through this website.

(recently updated in August 24, 2017)

2. order

The following is Fanengesi Vanges's official website sales terms and conditions ("this clause"). The registration address of Fanengesi Vanges Commercial Sales Co., Ltd. is located in room 4001, No. 1266, Heng Long square, Nanjing West Road, Shanghai.

This clause applies to all products purchased in mainland China (i.e., excluding Hongkong Special Administrative Region, Macao Special Administrative Region and Taiwan area). Before the order, please read this clause carefully and confirm that you are fully understood and willing to comply with this clause. If you agree with the above rules, please check "I have read carefully, understand and agree with the above terms and conditions" check box, then proceed to confirm the order and complete the payment.
When you confirm your order, accept the terms and conditions, that means you confirm acceptance of this clause.

Please note that:
Not all products that appear in our product catalogue, this website, advertising, or fashion topic can be ordered through this website. Please inquire whether the product can be ordered through the website through this website.
We reserve the right to change this clause at any time. The latest version of this article is available on this website. The revised terms will come into force immediately after the publication of this website. If you order the product through this website, you should comply with the valid version of the terms that you have ordered through this website. If any clause in this clause is regarded as invalid, invalid or unenforceable for any reason, the clause shall be deemed to be separable and does not affect the validity and enforceability of any other clause.
This clause can be printed by all users of this website. As long as it is still posted on this website, this clause will apply to all transactions done through this website.

(recently updated in August 24, 2017)

3. price

3.1 all the price units are RMB and include VAT.
3.2, if the price of the product you ordered is incorrect, we will inform you as soon as possible, and provide you with two options: reconfirm your order or cancel your order at the right price. If you cancel the order and return the product, we will refund all the money you pay for the product.

4. payment

The products shipped to you before, you must go through Alipay, WeChat payment or bank transfer (the premise is you should be the payment bank account holders and legal you settled in China mainland) on this website from time to time or other payment methods available for payment. The amount of payment must be RMB. If you transfer payment through the bank, we will send you the details of Louis Weedon's bank account through email or SMS. The name of the account holder must be in conformity with the name of the person under the order. In addition, international bank transfers and cash transfers are not accepted.

5. invoices and sales documents

The products shipped to you before, you must go through Alipay, WeChat payment or bank transfer (the premise is you should be the payment bank account holders and legal you settled in China mainland) on this website from time to time or other payment methods available for payment. The amount of payment must be RMB. If you transfer payment through the bank, we will send you the details of Louis Weedon's bank account through email or SMS. The name of the account holder must be in conformity with the name of the person under the order. In addition, international bank transfers and cash transfers are not accepted.

6. delivery and "online purchase, store for goods"

6.1 once the payment confirmation and your order has been accepted, unless you choose to provide online purchase, store pick up service stores to pick up, otherwise you will order the products by the company we express service delivery to your order for our address. If your address is incorrect or incomplete, we will not be able to deliver your order in time. We will not undertake any responsibility arising from it. Please note that our delivery is limited to the mainland of China (excluding the Hongkong Special Administrative Region, the Macao Special Administrative Region and the Taiwan region). The area that the product can deliver depends on whether the express service company we cooperate with has the ability to deliver.

6.2 if the address provided is no one to receive delivery products, you need to contact our customer service center to arrange other delivery dates to deliver the product. If we can't contact you within thirty (30) days from the date when we inform you that the product has been shipped (including that date), the order will be cancelled, and the purchase amount of the undelivered product will be automatically returned according to the original way of payment of the product you purchased.
6.3 when receiving the product, you may be asked to show the message or email that notifies your product.

6.4, in the case of the order product as a gift, you can arrange the delivery of the product to the third party you choose, but the premise is to deliver the address to meet the requirements specified in Article 6.1 above.
6.5 only when we receive the payment of the product, and your order has been accepted by us, we will be able to deliver the goods. After your order is accepted, we will deliver the product as soon as possible. Any date of delivery or time specified by us is our best estimate. We shall not be responsible for any loss or damage you have suffered for any reasonable or unavoidable delivery delay.
6.6 please note that all the packages containing the products that will be delivered to you will be weighed by us before shipment.
6.7, once we deliver the product to the address you provide to us, or if you choose "online purchase, store pick up" service, the franchised store delivers the product to the consignee, the risk of product ownership and product damage will be transferred to you.
6.8 if the package is found to be damaged when the package is signed, you have the right to reject the product and contact the customer service center. When the product is damaged, please contact the customer service center. For products purchased online and store, please check if there is any damage when extracting products. If there is any damage, please inform the store staff immediately.
6.9 if you choose to buy online store, pick the way to extract your order when you order products, products have been in your choice of stores can be extracted, you will receive an email or SMS (if you have to provide your mobile phone number) notice. We inform you that the date of your delivery (including the date of notice) will be stored for thirty (30) days in the store. During this period, you have to extract the products you ordered within the normal business hours of the store. If you don't pick up the order product during this period, the order will be cancelled. The purchase amount of the unextracted product will be automatically returned according to the original way of payment of the product you purchased.

6.10, when you use online purchase, store pick up service, in order to make sure that the products you ordered are extracted by yourself, we will ask you to show your email or SMS that you can pick up at the exclusive store. If it is replaced by another person, please contact the customer service center in advance, and we reserve the way of accepting or rejecting others. If you do not want to comply with the process, you can't extract the product. If we cannot confirm the identity of the people who come to pick up the products in our reasonable and satisfactory way, we reserve the right to refuse to deliver products online, store and pick up products. To the maximum extent permitted by law, and subject to the provisions of article seventh below, you agree that we have the right in accordance with the provisions of this article in order to complete the delivery of the products we provide products for you in our obligations, pursuant to the provisions of the "delivery of online purchase, store pick up products, we are no longer responsible for order.

7. our responsibility to you

6.1 once the payment confirmation and your order has been accepted, unless you choose to provide online purchase, store pick up service stores to pick up, otherwise you will order the products by the company we express service delivery to your order for our address. If your address is incorrect or incomplete, we will not be able to deliver your order in time. We will not undertake any responsibility arising from it. Please note that our delivery is limited to the mainland of China (excluding the Hongkong Special Administrative Region, the Macao Special Administrative Region and the Taiwan region). The area that the product can deliver depends on whether the express service company we cooperate with has the ability to deliver.

6.2 if the address provided is no one to receive delivery products, you need to contact our customer service center to arrange other delivery dates to deliver the product. If we can't contact you within thirty (30) days from the date when we inform you that the product has been shipped (including that date), the order will be cancelled, and the purchase amount of the undelivered product will be automatically returned according to the original way of payment of the product you purchased.
6.3 when receiving the product, you may be asked to show the message or email that notifies your product.
6.4, in the case of the order product as a gift, you can arrange the delivery of the product to the third party you choose, but the premise is to deliver the address to meet the requirements specified in Article 6.1 above.
6.5 only when we receive the payment of the product, and your order has been accepted by us, we will be able to deliver the goods. After your order is accepted, we will deliver the product as soon as possible. Any date of delivery or time specified by us is our best estimate. We shall not be responsible for any loss or damage you have suffered for any reasonable or unavoidable delivery delay.
6.6 please note that all the packages containing the products that will be delivered to you will be weighed by us before shipment.
6.7, once we deliver the product to the address you provide to us, or if you choose "online purchase, store pick up" service, the franchised store delivers the product to the consignee, the risk of product ownership and product damage will be transferred to you.
6.8 if the package is found to be damaged when the package is signed, you have the right to reject the product and contact the customer service center. When the product is damaged, please contact the customer service center. For products purchased online and store, please check if there is any damage when extracting products. If there is any damage, please inform the store staff immediately.

6.9 if you choose to buy online store, pick the way to extract your order when you order products, products have been in your choice of stores can be extracted, you will receive an email or SMS (if you have to provide your mobile phone number) notice. We inform you that the date of your delivery (including the date of notice) will be stored for thirty (30) days in the store. During this period, you have to extract the products you ordered within the normal business hours of the store. If you don't pick up the order product during this period, the order will be cancelled. The purchase amount of the unextracted product will be automatically returned according to the original way of payment of the product you purchased.

6.10, when you use online purchase, store pick up service, in order to make sure that the products you ordered are extracted by yourself, we will ask you to show your email or SMS that you can pick up at the exclusive store. If it is replaced by another person, please contact the customer service center in advance, and we reserve the way of accepting or rejecting others. If you do not want to comply with the process, you can't extract the product. If we cannot confirm the identity of the people who come to pick up the products in our reasonable and satisfactory way, we reserve the right to refuse to deliver products online, store and pick up products. To the maximum extent permitted by law, and subject to the provisions of article seventh below, you agree that we have the right in accordance with the provisions of this article in order to complete the delivery of the products we provide products for you in our obligations, pursuant to the provisions of the "delivery of online purchase, store pick up products, we are no longer responsible for order.

8. the right to cancel the order

6.1 once the payment confirmation and your order has been accepted, unless you choose to provide online purchase, store pick up service stores to pick up, otherwise you will order the products by the company we express service delivery to your order for our address. If your address is incorrect or incomplete, we will not be able to deliver your order in time. We will not undertake any responsibility arising from it. Please note that our delivery is limited to the mainland of China (excluding the Hongkong Special Administrative Region, the Macao Special Administrative Region and the Taiwan region). The area that the product can deliver depends on whether the express service company we cooperate with has the ability to deliver。

6.2 if the address provided is no one to receive delivery products, you need to contact our customer service center to arrange other delivery dates to deliver the product. If we can't contact you within thirty (30) days from the date when we inform you that the product has been shipped (including that date), the order will be cancelled, and the purchase amount of the undelivered product will be automatically returned according to the original way of payment of the product you purchased.
6.3 when receiving the product, you may be asked to show the message or email that notifies your product.

6.4, in the case of the order product as a gift, you can arrange the delivery of the product to the third party you choose, but the premise is to deliver the address to meet the requirements specified in Article 6.1 above.

6.5 only when we receive the payment of the product, and your order has been accepted by us, we will be able to deliver the goods. After your order is accepted, we will deliver the product as soon as possible. Any date of delivery or time specified by us is our best estimate. We shall not be responsible for any loss or damage you have suffered for any reasonable or unavoidable delivery delay,

6.6 please note that all the packages containing the products that will be delivered to you will be weighed by us before shipment.

6.7, once we deliver the product to the address you provide to us, or if you choose "online purchase, store pick up" service, the franchised store delivers the product to the consignee, the risk of product ownership and product damage will be transferred to you.
6.8 if the package is found to be damaged when the package is signed, you have the right to reject the product and contact the customer service center. When the product is damaged, please contact the customer service center. For products purchased online and store, please check if there is any damage when extracting products. If there is any damage, please inform the store staff immediately.

6.9 if you choose to buy online store, pick the way to extract your order when you order products, products have been in your choice of stores can be extracted, you will receive an email or SMS (if you have to provide your mobile phone number) notice. We inform you that the date of your delivery (including the date of notice) will be stored for thirty (30) days in the store. During this period, you have to extract the products you ordered within the normal business hours of the store. If you don't pick up the order product during this period, the order will be cancelled. The purchase amount of the unextracted product will be automatically returned according to the original way of payment of the product you purchased.


6.10, when you use online purchase, store pick up service, in order to make sure that the products you ordered are extracted by yourself, we will ask you to show your email or SMS that you can pick up at the exclusive store. If it is replaced by another person, please contact the customer service center in advance, and we reserve the way of accepting or rejecting others. If you do not want to comply with the process, you can't extract the product. If we cannot confirm the identity of the people who come to pick up the products in our reasonable and satisfactory way, we reserve the right to refuse to deliver products online, store and pick up products. To the maximum extent permitted by law, and subject to the provisions of article seventh below, you agree that we have the right in accordance with the provisions of this article in order to complete the delivery of the products we provide products for you in our obligations, pursuant to the provisions of the "delivery of online purchase, store pick up products, we are no longer responsible for order.

9. exchange

6.1 once the payment confirmation and your order has been accepted, unless you choose to provide online purchase, store pick up service stores to pick up, otherwise you will order the products by the company we express service delivery to your order for our address. If your address is incorrect or incomplete, we will not be able to deliver your order in time. We will not undertake any responsibility arising from it. Please note that our delivery is limited to the mainland of China (excluding the Hongkong Special Administrative Region, the Macao Special Administrative Region and the Taiwan region). The area that the product can deliver depends on whether the express service company we cooperate with has the ability to deliver.
 
6.2 if the address provided is no one to receive delivery products, you need to contact our customer service center to arrange other delivery dates to deliver the product. If we can't contact you within thirty (30) days from the date when we inform you that the product has been shipped (including that date), the order will be cancelled, and the purchase amount of the undelivered product will be automatically returned according to the original way of payment of the product you purchased.
6.3 when receiving the product, you may be asked to show the message or email that notifies your product.
 
6.4, in the case of the order product as a gift, you can arrange the delivery of the product to the third party you choose, but the premise is to deliver the address to meet the requirements specified in Article 6.1 above.
 
6.5 only when we receive the payment of the product, and your order has been accepted by us, we will be able to deliver the goods. After your order is accepted, we will deliver the product as soon as possible. Any date of delivery or time specified by us is our best estimate. We shall not be responsible for any loss or damage you have suffered for any reasonable or unavoidable delivery delay.
 
6.6 please note that all the packages containing the products that will be delivered to you will be weighed by us before shipment.
 
6.7, once we deliver the product to the address you provide to us, or if you choose "online purchase, store pick up" service, the franchised store delivers the product to the consignee, the risk of product ownership and product damage will be transferred to you.
 
6.8 if the package is found to be damaged when the package is signed, you have the right to reject the product and contact the customer service center. When the product is damaged, please contact the customer service center. For products purchased online and store, please check if there is any damage when extracting products. If there is any damage, please inform the store staff immediately.
 
6.9 if you choose to buy online store, pick the way to extract your order when you order products, products have been in your choice of stores can be extracted, you will receive an email or SMS (if you have to provide your mobile phone number) notice. We inform you that the date of your delivery (including the date of notice) will be stored for thirty (30) days in the store. During this period, you have to extract the products you ordered within the normal business hours of the store. If you don't pick up the order product during this period, the order will be cancelled. The purchase amount of the unextracted product will be automatically returned according to the original way of payment of the product you purchased.
6.10, when you use online purchase, store pick up service, in order to make sure that the products you ordered are extracted by yourself, we will ask you to show your email or SMS that you can pick up at the exclusive store. If it is replaced by another person, please contact the customer service center in advance, and we reserve the way of accepting or rejecting others. If you do not want to comply with the process, you can't extract the product. If we cannot confirm the identity of the people who come to pick up the products in our reasonable and satisfactory way, we reserve the right to refuse to deliver products online, store and pick up products. To the maximum extent permitted by law, and subject to the provisions of article seventh below, you agree that we have the right in accordance with the provisions of this article in order to complete the delivery of the products we provide products for you in our obligations, pursuant to the provisions of the "delivery of online purchase, store pick up products, we are no longer responsible for order.

10. more information

For more information about this article or the product itself, or if you need a complaint, please contact our customer service center: 400-658-8555

11. intellectual property rights

11.1, between you and Louis Weedon (China), you confirm that Louis Weedon or China owns or holds all the ownership and copyright licenses of the content provided by this website. All ownership and intellectual property rights of the licensed content provided by this website are related to the owner's property, which may be protected by applicable copyright or other intellectual property laws and conventions, and limited by the restrictions on the use of such laws or conventions.
11.2 our products, accessories or packaging on the "Louis Vuitton" and "Louis Weedon" trademark and all trademarks (whether or not the image), and all other marks, illustrations, images and logos (whether or not registered, hereinafter referred to as the "LVM" trademark), belong to Louis Weedon Marley Siti (Louis Vuitton Malletier) exclusive property the company, the company is a company registered in France (in Paris, the court registration, registration number 318517064), registered office is located at 2 Rue Pont-Neuf, Paris 75034 Cedex, France. The site may contain third party marks and other imprints, illustrations, images and signs. You have not been granted any rights or licenses relating to the LVM trademark or any third party trademark. Without our prior express written consent is strictly prohibited for these trademarks, mark, illustrations, images and logos were completely or partially copied, altered or used for any reason and any media, at the same time combined or together with any significant signs of any other marks, symbols, logos and more generally to form compound marking behavior is strictly prohibited.

12. delayed performance or failure to perform

If for any reason beyond the reasonable control of the scope of us that we can't or delays the performance of any obligation to you to us, we do not bear any responsibility to you, these reasons include (but not limited to): natural disasters, explosion, flood, fire or accident; war or civil strife; labor strikes, government intervention in any action or work; form; you cannot provide any change of address or delivery notice we failed to address the right to us.
 
We will notify you within seven (7) days after any such unforeseen event or force majeure event, and arrange a new delivery date after the completion of the related events. If the interruption continues for more than two (2) weeks, you will have the right to cancel the order. If you want to further cancel the order according to the twelfth rules, please contact us

13. use your information

When we retain and use personal information provided by Louis Weedon Marley Siti, Louis Vuitton Malletier SA or any other company of Louis Weedon group, we are subject to the privacy policy posted on this website. Please read the privacy policy and understand how we use and protect the information you provide to us. On this website, you will agree that you agree to collect, use and deliver your information according to the terms of privacy policy.
 
You are welcome to give us any advice, enquiry or request on the use of your information, and send it to us by email. (please use our website customer service part EMAIL, contact form).
We will pay more attention to ensuring that our information system is properly protected and secure. We have used specific tools to enable us to find out the security problems that have occurred. The use of such tools will lead to the access of our security service personnel to personal data. Such information will be collected and processed in accordance with the applicable data protection laws and regulations only for the sole purpose of managing security issues.

applicable law

Any dispute or claim, including non contractual disputes or claims, arising from or related to the contract, its subject matter or its establishment, shall be governed by the law of the People's Republic of China and interpreted according to the law of the People's Republic of China.
The two sides irrevocably agree that the jurisdiction of Louis Weedon's registered address in China has exclusive jurisdiction over any dispute or claim, including non contractual disputes or claims, arising from or related to the contract and its subject matter or establishment.